Welcome to the Al Huda Institute Canada (AHIC) HELP DESK Request Submission Kindly provide the required details below to faciltate the tech help for: (1) Accessing WIFI within AHIC (2) System Hardware/Software issues Full NameEmail What is your designated Department/Course?What is your role (position) of work in the department/course? Whats the nature of your request?*Access for the AlHuda Institute WIFITech support for system (Desktop/Laptop) FOR AHIC WIFI ACCESS Note: The Physical or MAC address (Media Access Control address) is a unique identifier of a network adapter consisting of 6-digit hexadecimal number, separated with a colon (:) after every 2nd character.Example of a Physical/MAC/WiFi address --> 00:00:00:a1:2b:cc Do you need access first time or replacing access from old device to new one?Accessing with device first timeReplacing access on new device from old device Select which type of device?Personal LaptopSmart PhoneIPadTablet Kindly follow the link to guide you to the relative webpage for instructions about getting the Physical/MAC Address of your corresponding device. For Laptops - Windows & Mac/Apple Operating System https://www.howtogeek.com/236838/how-to-find-any-devices-ip-address-mac-address-and-other-network-connection-details/ Kindly follow the link to guide you to the relative webpage for instructions about getting the Physical/MAC Address of your corresponding device. For Phones - Windows & Mac/Apple Operating System (a) For Windows phone/tablet: https://www.wikihow.tech/Find-the-WiFi-Mac-Address-on-an-Android (b) For iPhone/iPad: https://support.apple.com/en-ca/ht204073 Please mention the Physical/MAC Address of your deviceNote: This is the 12 digits (characters and numbers) as you noted for your device. FOR AHIC TECHSUPPORT What is the system you need techsupport for ?*Al Huda DesktopAl Huda LaptopMy personal Laptop Please mention the ID on the system you are using.Note: This maybe the sticker showing desktop number or laptop number, if visible. If not visible, its ok. Whats the urgency-level of your request?Extremely Important and urgentModerately urgentImportant but not urgent How does this urgency-level impact your work?Note: Please mention briefly, does your work get delayed or stop totally due to this issue. Describe your issue here.Note: Please mention to the point what is not working, when the issue happened, and did you do anything to troubleshoot yourself before submitting this request. Request Submission========================================= *kindly allow response-time (approx 48 hours). Jazak Allah khair for your cooperation, understanding & patience ========================================= Join Our NewsletterSign up now to receive news on latest events & Emaan building articles. I agree to have my personal information transfered to MailChimp ( more information ) Al Huda will never give away, trade or sell your email address. You can unsubscribe at any time.